Estos Términos y Condiciones contienen información importante sobre sus derechos y obligaciones al utilizar este sitio web.  Estos están disponibles en inglés como sigue:


These Conditions of Use contain important information about your rights and obligations when using this website.


Please read these Conditions of Use carefully before using this website.

This website is owned and operated by Versapak Doping Control Ltd, a company in The Versapak Group of companies (‘Versapak’, ‘we’ or ‘us’).

We draw your particular attention to the clauses headed “Applicability of Online Materials” and “Liability”.

By using or accessing our website, you agree to be legally bound by these Conditions of Use as they apply to your use of or access to our website. If you do not wish to be bound by these Conditions of Use then you may not use our website. We may alter these Conditions of Use from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the Conditions of Use on our website regularly.

Nature of our website

Our website is a place for you to view details of products/services offered by companies operating within the Versapak Group (the ‘Products’). Our website describes the Products in more detail.

These Conditions of Use are intended only for business customers. If you are a consumer or sole trader purchasing as such, as opposed to a business customer, please contact us at or telephone us on +44 (0)20 8333 5300.

Product information

We reserve the right to alter the design, specification or price of any Product featured on the website without prior notice. We will endeavour to update the website as soon as possible after any such change is made.

Information you provide

The following applies to any information you provide to us:

(a) You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our website by us or our sub-contractors. If you send us personal correspondence such as e-mails or letters then we may collect this information into a file specific to you (together, the various purposes set out in this paragraph and in our privacy policy shall be known as ‘the Purposes’). All such information collected by us shall be referred to in these terms and conditions as ‘Personal Information’.

(b) You must ensure that the Personal Information you provide is accurate and complete and that all contact details (where applicable) contain your correct name, address and other requested details. For more information about how we deal with your Personal Information, please read our privacy policy.

By accepting these Conditions of Use, you agree to the processing and disclosure of the Personal Information for the Purposes. You also agree that the Purposes may be amended to include other uses or disclosures of Personal Information following notification to you by means of a notice on our website, which you should check regularly.

In addition, the following also applies to all messages, e-mails, bulletin boards postings, ideas, suggestions, concepts or other material submitted by you to us (‘Content’):

(a) you must own or have the right to submit Content for publication on our website;

(b) you must ensure that all Content submitted to us does not infringe the copyright, design, privacy, publicity, data protection, trade mark or any other rights of any third party, nor be obscene, abusive, threatening, libellous or defamatory of any person or be otherwise unlawful; and

(c) we have the right to monitor Content and may edit, reject or remove Content if we believe it does not comply with the above and, in particular, we reserve the right to block incoming e-mails and other Content if we believe that their content is or may be inappropriate or otherwise does not comply with the above.

You grant us a non-exclusive, irrevocable, royalty free, worldwide license to publish all Content that you submit to us except any portion of the Content that is Personal Information. You have sole responsibility for the Content which you submit to us and you shall indemnify and shall keep us fully and effectively indemnified on demand from and against all losses and liabilities (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of the publication of Content submitted by you to us.

Applicability of Online Materials

Unless otherwise specified the materials published on our website are presented solely for your private, personal and non-commercial use.

Our website is controlled and operated by us. Where content published on the website is supplied by third parties, you understand that we do not control or endorse their contents in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the fullest extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or off-line) and the use of such content, except for content which relates directly to Products you purchase. You assume total responsibility and risk for your use of our website and use of all information contained within it.

We have used our best endeavours to ensure that our website complies with English law. However, we make no representations that the materials on our website are appropriate or available for use in locations outside of England and Wales.

We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of England and Wales is permitted under any applicable non-English laws or regulations. Accordingly, if making the Products or any part available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside of England and Wales, you must satisfy yourself that you are lawfully able to purchase the Products. To the extent permitted by law, we accept no liability for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of England and Wales or who are nominees of or trustees for citizens, residents or nationals of other countries.

Copyright and Monitoring

The contents of our website are protected by proprietary and intellectual property rights including (but not limited to) international copyright laws. The owner of these rights is Versapak Doping Control Ltd or its (or their) other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with us. Otherwise, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited by us to do so.

Linked Sites

We make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its website administrator or web master.

Availability of our website

We will endeavour to make our website available 24 hours a day but cannot guarantee that our website will operate continuously or without interruptions or be error free and we can accept no liability for its unavailability including, but not limited to, times where operation is suspended for maintenance purpose, although we will endeavour to keep these to a minimum. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.


Our sole liability in respect of any defect in, or failure of, any Product(s) and/ or services supplied or for any shortage in quantity of Product(s) delivered or for any loss injury damage attributable directly or indirectly thereto (other than in respect of death or personal injury caused by our negligence) is limited to, at our option:-
(a) making good such Product(s) by replacement or repairing the Services; or

(b) repairing defects or failures which under proper use appear therein.

In addition we must be reasonably satisfied that such defects or failure arose solely from the faulty design of the Product(s), defective materials used or workmanship. No liability shall attach to us unless we are notified promptly in writing of the alleged defect, failure or shortage and if we shall so require the defective Product(s) or part thereof are promptly returned to us carriage paid.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the Products, our website or any information or service provided through our website. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all materials and information on our website are provided on an ‘as is’ basis.

In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Products, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on our part or that of our servants, agents or any other person. This exclusion does not apply to any liability we may have for death or personal injury resulting from our negligence.

If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence.

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses, worms and/or other code that is harmful or which has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

The limitations and exclusions in this clause only apply to the extent permitted by applicable law.


We may assign, novate or subcontract any or all of our rights and obligations under these Conditions of Use at any time.

These Conditions of Use together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and us. You acknowledge that you have not entered into this agreement in reliance upon any warranty or representation made by us or any other person and you waive any rights to damages/rescission you may have for misrepresentation (other than a fraudulent misrepresentation) that is not contained in these Conditions of Use, privacy policy, order form and payment method instructions.

If any provision or term of these Conditions of Use shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such provision or term shall be divisible from the other provisions or terms of these Conditions of Use and shall be deemed to be deleted from them.

These Conditions of Use and your use of our website are governed by English law and you submit to the exclusive jurisdiction of the English courts.

Neither you nor we will be held liable for any failure to perform any obligation to the other due to causes beyond your or our respective reasonable control.

Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.


All notices shall be given:
(a) to us via email at; or
(b) to you at either the e-mail or postal address you provide.

Notice will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.


Other than our Terms and Conditions of Sale, these Conditions of Use replace all other terms and conditions previously applicable to the use of our website and/or sale of the Products.


As a visitor to our website you are accepting the conditions of our Privacy Policy. This Policy is primarily intended to protect you from misuse of your personal information.

Online Privacy Practices

Your right to privacy is important to us.

We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the website and the Products and services we may be able to market to you.

We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at


In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to our online newsletters or provide feedback to us through contact form or when you complete any on line survey we may offer from time to time. When you do so, we ask you to give us your name, e-mail address and other personal information that will be needed to supply the services to you. In relation to on line newsletters you can ‘unsubscribe’ at any time. We may use your personal data for future e-mail mailings, support, notification of new Products or new versions, general correspondence regarding the Products and correspondence which may relate to you. If you would rather not receive future marketing e-mails from us please inform us by e-mail at

The information you provide will be kept confidential and will be used only to support your customer relationship with us.

Types of information collected

When you use this website, we may collect and store the following types of information:

• Information you actively give us, such as details you provide about yourself and your business/company when you correspond with us using on line forms and questionnaires.
• Information that may be collected automatically, using cookies and other technology. While most browsers allow you to turn cookies off, we would recommend you leave them turned on in order to get the most from our website.

Use of collected information

We use the information we collect in the following ways:

• To allow us to process your orders and payments, to correspond with you and to keep our records up to date.
• To personalise our site where appropriate, and to allow us to promote special products or services to you.
• To help us to make continual improvements to the site, including helping us to detect and prevent fraud or other misuse.

Access to collected information

We do not sell or pass information about our website visitors to other companies or individuals.

Versapak Doping Control Ltd is part of The Versapak Group. The companies within this Group share common databases and web platforms, and as such any information held by one of these companies is available to the others.

Occasionally we outsource marketing and technical activity to a third party. These companies will only have access to information that is necessary for them to perform the task we ask them to do, but may not use it for any other purpose.


We do not use cookies for collecting Personal Information from the site and we will not collect any information about you except that required for system administration of the Web server and otherwise as described above. We do use cookies for collecting information about how our website is used.

Further Information on Data Protection and Personal Privacy

For further information from us on data protection and privacy contact:
The Data Protection Manager,
The Versapak Group
The Versapak Centre, 4 Veridion Way, Erith, Kent DA18 4AL, UK
Fax (+44)(0)20 8310 8385
Information on the Data Protection Act 1998 is also on the Information Commissioner’s website at
Use of this Site is subject to our Conditions of Use.